Terms of Service📝
Work Timeline & Queue:The active work on your piece takes up to 2 months. The start date depends on the existing commission schedule. I'm always happy to provide an estimate of when your spot in the queue will come up!Edits: The number and type of possible edits at each stage are described in the "Commission Process" section.Payment: 100% prepayment after you approve the sketch (I provide 1-3 sketch options).A little about sketches:Sketches before payment are rough drafts that show the pose, angle, and general placement of elements. This helps make sure we both imagine the future composition in the same way. (Sometimes I get carried away and add some shadows, but this isn't mandatory, especially if there are more than two sketches)Portfolio Note: I often share finished commissions in my portfolio and on social media. Please let me know if you would like to keep your commission private~
For Our Peace of Mind 🤍
(Life can be unpredictable, and people are different, so I'd like to outline solutions for various situations for our mutual comfort).
Unexpected Events:In case of a major unforeseen situation (like war, serious illness, loss of a loved one, or all my devices breaking – knock on wood this never happens!), I will warn you as soon as I can. Timelines may shift, but I will do my absolute best to finish your artwork as soon as possible.If My Instagram Gets Blocked:I've seen waves of account blocks sometimes. If we lose contact, please message me on Twitter or Telegram so we can continue our discussion!Creative Differences & Edits:If, after the sketch is approved, we seriously disagree on the direction, or I receive a large number of unclear edits that don't match the work stage, I may not complete the artwork. In this case, I will refund you the amount, minus the 8% LavaTop platform commission (unfortunately, there are no other ways to send money from my country right now). If the line art and flat colors have already been sent, the refund will be 50% of the commission cost.Disrespectful Behavior:In case of repeated insults or rude remarks, I may refuse the commission and refund 70% of the amount (or 50% if line art and flat colors have already been sent), minus the platform commission.Change of Mind / Urgent Need for a Refund:Since payment occurs after the sketch work, a refund of 70% of the amount is possible, considering the platform's commission.Long Silence (>1 month):If you don't reply for more than a month, I will move on to the next commission in my queue. Your completion date will be shifted by the timeline of the next customer (about 2 months). (This repeats every month of silence).Thankfully, I've never faced such situations! Conversations usually flow very comfortably and even joyfully. But I've heard about them from other artists, so I wanted to mention this for our mutual confidence and clarity!
If you have any other questions, feel free to ask me – I'll be happy to answer! 💌